Welcome to Family Anchor Care. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or engaging with our domiciliary care services.
These Terms and Conditions outline the rules and regulations for using the Family Anchor Care website and services. By continuing to browse or use our site, you accept these terms in full. If you do not agree, please do not use our website.
Family Anchor Care provides domiciliary care and related home support services to clients who require assistance in their homes. Details of our services are outlined on our website and may be updated periodically. All services are provided in accordance with professional care standards and applicable UK regulations.
- You agree to use our website for lawful purposes only.
- You must not attempt to gain unauthorized access to the site or any related systems.
- You agree not to use this website in any way that may damage or impair its availability or accessibility.
- All content on this website (including text, images, and design) is owned or licensed by Family Anchor Care and is protected by copyright laws. Unauthorized use or reproduction is prohibited.
When you request or book a care service with Family Anchor Care, you agree that:
- All information provided is accurate and complete.
- Services will be delivered based on the agreed care plan and terms discussed during onboarding.
- Payment terms and conditions will be specified in your care agreement or service contract.
While we strive to provide the highest quality care and website experience, Family Anchor Care will not be liable for:
- Any indirect, incidental, or consequential loss or damage.
- Website downtime, technical errors, or content inaccuracies.
- Any misuse of information shared by users or third parties.
Our liability in connection with any service provided shall be limited to the amount paid for that specific service.
Our website may contain links to external sites for additional resources. Family Anchor Care is not responsible for the content, privacy, or practices of any third-party websites.
Your privacy is very important to us. Please refer to our Privacy Policy to understand how we collect, store, and process your personal information in compliance with GDPR and the UK Data Protection Act 2018.
Family Anchor Care reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the UK courts.
If you have any questions about these Terms and Conditions, please contact us at:
📧 support@familyanchord.org.uk
📍 Family Anchor Care, Hoddesdon Enterprise Centre
Pindar Road
Hoddesdon
EN11 OFJ